Hotel Cle Reforma Insurgentes | Mexico City ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

62 Napoles 62 Col. Juarez, Mexico City, Mexico, 06600

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

295 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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King Suite

Max:

2 persons

380 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Standard Double Room

Max:

4 persons

280 sq. feet

Bed options:

2 King Size Beds

City view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Mexico City 1.7 mi

Airports

Benito Juarez International (MEX) 6.2 mi

Lic. Adolfo Lopez Mateos International (TLC) 35.1 mi

Metro stations

Insurgentes1700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

MXN 100 per day

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Currency exchange
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Services

Paid shuttle service
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Spa & Leisure

Sun terrace
Spa & wellness center
Sauna
Steam room

Room features

Air conditioning
Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

62 Napoles 62 Col. Juarez, Mexico City, Mexico, 06600

Map view

62 Napoles 62 Col. Juarez, Mexico City, Mexico, 06600

City landmarks

Paseo de la Reforma

The Angel of Independence

3800 ft

Opera House

Palacio de Bellas Artes

1.3 mi

Eje Central Lázaro Cárdenas 2

Torre Latinoamericana

1.3 mi

Plaza de la Republica

Monument to the Revolution

4200 ft

Bosque de Chapultepec I Secc

Chapultepec Castle

1.5 mi

Parks

Bosque de Chapultepec

2.0 mi

Parks

Alameda Central

1.8 mi

Museums

Museo Nacional de Antropologia

1.8 mi

Museums

Museo del Chocolate

2200 ft

Stadiums

Arena Mexico

5100 ft

Museums

Museo Casa de Carranza

3500 ft

Museums

Memory and Tolerance Museum

1.4 mi

Museums

Museo del Objeto del Objeto

2200 ft

Mexico CityMexico

Zona Rosa

2200 ft

Museums

Museo Franz Mayer

1.3 mi

Museums

Museo de Arte Popular

1.3 mi

Paseos de la Reforma No. 42

Paseo de la Reforma

4400 ft

Store

Sumesa

2100 ft

Francisco I. Madero 4 Centro Histórico

The House of Tiles

1.4 mi

Museums

Templo Mayor Museum

1.9 mi

Parks

Plaza Rio de Janeiro

2500 ft

Alvaro Obregon #99 Col. Roma esq- Orizaba Delegacion Cuauhtemoc

Casa Lamm Cultural Center

3400 ft

Museums

Museo Mural Diego Rivera

1.3 mi

Museums

Museum of San Carlos

1.1 mi

Nearby

Mall

Reforma 222

1700 ft

Museums

Museo de Cera de la Ciudad de Mexico

1900 ft

Gallery

Galeria Omr

1800 ft

Calle Havre 15

Centro Cultural Casa de Francia

1300 ft

Church

Parroquia Verbo Encarnado y Sagrada Familia

1500 ft

Londres

Museo Ripley's Ciudad de Mexico

1700 ft

Restaurants

Cafeteria Gabi's

100 ft

Calle Napoles 55

Dibucatto Pastas & Grill

300 ft

Calle Marsella 54 Juarez Delegacion Cuauhtemoc

Burrushi

400 ft

Marsella 60 Col Juarez Cuauhtemoc

Distrito Fijo Club de Ciclismo Clubhouse

500 ft

Calle Liverpool 61 Juarez

Baking Story

1800 ft

Rua Hamburgo

mcdonalds reforma

1900 ft

Calle Roma 48

Carl's Jr

1800 ft

Genova No. 70 Cuauhtemoc Col. Juarez

SALVE CasaNiza

2000 ft

Niza 15

Reviews and Ratings

Reviews from guests about their experience.

62%

loved their spa retreat and can’t wait to return.

6.2/10

Nice

Rooms

6.8

Location

8.4

Service

6.4

Dining

6.2

3.5/5 based on 167 reviews

#211 of 420 hotels in Mexico City based on Tripadvisor

Alexander

United States of America, March 2025

6.0/10

I had a mixed experience at Hotel Cle Reforma Insurgentes. The location is perfect, and the room was spacious and charming, but I faced some issues with the staff's responsiveness and some outdated features in the room. Overall, it's a great deal for the price, especially with the comfortable bed and the atmosphere of the area.

Rooms

8.0

My room was spacious and charming, with a cozy window seat and a big king bed. However, it did feel a bit dated, especially the bathroom fixtures, which could use an upgrade.

Service

6.0

The staff were friendly and helpful for the most part, but I did encounter an unprofessional check-in experience. Some areas could use better coordination, especially regarding shuttle services.

Location

9.0

The hotel is in a fantastic spot, close to beautiful historic buildings and a variety of cafes and shops. I felt safe walking around and it was easy to get to the main attractions in the city.

Dining

7.0

I found the food to be pretty good, with a cozy bar and room service options. However, breakfast wasn't great on one occasion, not being ready on time, which was a minor letdown.

Facilities

6.0

The hotel offered a decent range of facilities, like room service and laundry. However, there were a few issues with the amenities not being available or functioning properly.

Eric

United States of America, December 2024

6.2/10

My stay at Hotel Cle Reforma Insurgentes was a mixed bag. On the positive side, the location is fantastic—conveniently situated close to the historic downtown and public transport. The staff were incredibly friendly and accommodating, which I truly appreciated. However, there were a few downsides, primarily concerning cleanliness and some operational issues. Overall, I had an enjoyable time, especially exploring Mexico City! 😊

Rooms

6.0

My room was spacious and comfortably appointed, though the mattress felt a bit worn and slopped in the middle. I also experienced noise from outside which made it hard to sleep.

Service

10.0

The staff were some of the nicest people I've ever met—friendly and attentive to my needs, always making an effort to provide great service.

Location

8.0

The hotel is centrally located, making it easy to walk to several dining and shopping spots, but it can get quite congested during rush hour.

Dining

6.0

The breakfast options were decent, though not always on time and could use improvement. I found the food to be reasonable but not really good.

Facilities

5.0

The facilities were a bit lacking—there's room service, but it had limitations, especially late at night. I also encountered problems like low water pressure in the shower.

United States of America, December 2024

7.4/10

I had a good time during my stay at Hotel Cle Reforma Insurgentes, but it wasn't without its issues. The location is fantastic, right near historic downtown and easily accessible to public transport. My room was spacious and nicely appointed, although I did encounter some cleanliness problems. Overall, I felt safe and comfortable, and the staff were friendly and helpful, though not every experience with them was positive.

Rooms

6.0

My room had a calming color scheme, a king-size bed that was quite comfy, and a shower that was impressive in size. However, I faced some cleanliness issues that were disappointing, such as small debris on the floor that went unaddressed by staff.

Service

6.0

The staff were generally friendly and helpful, but I did experience some unprofessional behavior during check-in. While most were cheerful, one encounter left me feeling neglected.

Location

8.0

The hotel is positioned perfectly for exploring the city, with great cafes and breakfast spots just a short walk away. It felt safe and was close to major attractions, although the traffic can be heavy during crowded times.

Dining

6.0

Breakfast was decent and offered a variety of options, though I found it a bit expensive for what it included. There are more affordable buffet alternatives nearby.

Facilities

6.0

Facilities such as room service and laundry were available, but I did face some hiccups with housekeeping, such as missing towels. While there were good amenities, the overall maintenance could use improvement.

Ben

United States of America, December 2024

6.6/10

I recently stayed at Hotel Cle Reforma Insurgentes and found the location fantastic. in the heart of Zona Rosa with plenty of cafes and attractions nearby. However, I faced several frustrating issues during my visit, from a persistent unpleasant smell in the bathrooms to a lack of responsive service. While the hotel has potential with its comfy beds and modern decor, my overall experience was disappointing.

Rooms

8.0

The room was newly refurbished and comfortable, but the sewer-like smell in the bathroom was a major downside. Also, I found the shower pressure to be lacking, making it difficult to enjoy a proper wash.

Service

5.0

The staff's rudeness was astonishing at times, especially when they demanded extra fees for my partner to stay in my room. This invasive policy really took away from the experience.

Location

9.0

The hotel's location is a highlight, situated in a lively area that feels safe with everything within walking distance, making it ideal for exploring the city.

Dining

5.0

Room service options were limited, and I found their breakfast offerings to be overpriced and not worth it. The quality did not match the price, which was quite disappointing.

Facilities

5.0

The rooftop was somewhat desolate with no staff to assist. Basic amenities like the safe didn’t work, and the overall condition of facilities could improve.

Jack

United States of America, October 2024

5.0/10

I had a mixed experience at Hotel Cle Reforma Insurgentes. The location was fantastic, right in the heart of Zona Rosa, making it easy to explore the area. However, my stay was marred by several issues, including cleanliness and some rude staff interactions. Overall, I enjoyed my time in Mexico City, but the hotel did have some shortcomings.

Rooms

6.0

My room was spacious but faced the street, and the thin windows let in a lot of noise at night. Unfortunately, I also found the bedding to be quite lumpy and uncomfortable.

Service

5.0

While some staff were friendly and helpful, I had a frustrating encounter with one staff member who was quite rude. This inconsistency in service left a bit of a sour taste during my stay.

Location

8.0

The hotel's location is its highlight. it's close to many cafes and historic sites, making it convenient for exploring Mexico City. I felt safe walking around in the area.

Dining

7.0

I found breakfast to be quite good. it catered to various tastes, although it could be chaotic at times because it wasn't ready until later in the morning.

Facilities

6.0

The hotel offered useful facilities like room service and a laundry option. but I encountered issues with cleanliness and maintenance during my stay.